Shipping Policy
Shipping Policy
Thank you for shopping with us! Please review our shipping policy below for details on order processing and delivery.
Order Processing Time
All orders are processed and dispatched within 1–2 business days of purchase. Orders are not processed or shipped on weekends or holidays.
You will receive a confirmation email with tracking information as soon as your order has shipped.
Estimated Delivery Times
Once your order has been dispatched, delivery times vary depending on your location:
| Destination | Estimated Delivery Time |
|---|---|
| International | 7–12 business days |
Please note that delivery times are estimates provided by our shipping carriers and are not guaranteed. Delays may occasionally occur due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your package's progress. Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.
Customs, Duties, and Taxes
For international orders, please note that your order may be subject to import duties, taxes, and customs clearance fees, which are the responsibility of the customer. These charges vary by country and are not included in your order total or shipping cost. We recommend contacting your local customs office for more information before placing your order.
Shipping Delays
While we strive to ensure timely delivery, please understand that shipping times are estimates and not guarantees. Occasionally, factors outside our control—such as customs delays, weather, or high shipping volumes—may affect delivery times. We appreciate your patience and will do our best to assist with any concerns.
Lost or Missing Packages
If your package has not arrived within the estimated delivery window, please contact us at [your support email] with your order number so we can investigate with the carrier.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us as soon as possible so we can attempt to correct it before dispatch.
Contact Us
If you have any questions about your order or this shipping policy, please reach out to us at [your support email] or through our contact page.
This policy was last updated on July 12.